Terms of Use
Blue Dots Urgent is a flood help service from FloodLine, LLC. Effective October 1, 2026.
Not an emergency service
If anyone is in danger, call 911. For sewer backups and street flooding, call 311. Blue Dots Urgent gives general information and is not a substitute for emergency services or for professional legal, insurance, or engineering advice.
About the answers
Answers are written by AI using public sources and can be wrong or out of date. Check important details, such as program rules and deadlines, with the source we link to. Flood risk maps show modeled risk and are not official government maps.
Text message program
- Program: Blue Dots Urgent flood alerts and help, from FloodLine, LLC.
- What you’ll get: a one-time code to confirm your number, heavy-rain and flood alerts for your area, updates from Blue Dots Urgent and the neighborhood partner organization you signed up through, and replies when you text us a question.
- How you join: by entering your phone number in the “Get flood alerts” form at https://urgent.bluedots.nyc and confirming the code we text you, or by texting our number.
- Message frequency varies, usually more often during storms.
- Message and data rates may apply.
- To stop: reply STOP at any time. You’ll get one message confirming you’re unsubscribed. Reply START to join again.
- For help: reply HELP, or email info@floodline.nyc.
- Carriers are not liable for delayed or undelivered messages.
- Our Privacy Policy explains how we handle your number. We never sell or share it for marketing.
Using the service
Don’t use Blue Dots Urgent to break the law, to harass anyone, or to upload photos you don’t have the right to share. When you send a flood photo, you allow FloodLine, LLC and its partner organizations to use it to document flooding.
Liability
Blue Dots Urgent is provided as is. To the extent the law allows, FloodLine, LLC is not liable for losses from relying on its information.
Changes
If we change these terms, we’ll update the date above.
Questions: info@floodline.nyc · FloodLine, LLC, 343 13th Street, Brooklyn, NY · Privacy · Terms